Customer Engagement and Retention.

Imarabiz solution makes you customer centric.

We exist to help SMEs in Africa to engage and retain their customers.

Bulk Text Messaging

Keep your clients well engaged with SMS alerts and notifications
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Customer Feedback

Create a survey on our platform and send it to your customers through SMS or whatsapp and get to know what your clients feel about your business.
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Customer Support Tickets

Create Support tickets and assign them to team members. Track each and every client complain untill all tickets are closed.
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And much more Customer Engagement & Retention solutions

About us

We exist to Help SMEs;
Engage & Retain their Clients.

We do this through Imarabiz platform that puts customer focus at the center of your business.

Imarabiz, is a leading Customer Engagement & Retention Solution, that stands out in the dynamic business landscape by placing customer focus at its core.
How it Works

Let us help you retain your

Imarabiz guarantees the provision of outstanding customer service, elevates customer segmentation strategies, and boost customer retention.

Reach out to us

You can reach to us through call, whatsapp or email.

Client Onboarding

Our client onboarding process is fast and seamless.

Customer Training

We train the customer on how to use the Imarabiz platform.

24/7 Client Support

We have a robust and dedicated customer support team.
SMS Sent
Surveys Done
Happy Clients
SMEs impacted
Our Valuable partners

Engagement & Retaining of customers.

What our customers say.

Helping SMEs to beat competition & stand out.

News and Blogs

Customer Engagement & Retaining
strategies that work

Imarabiz, An Ideal Customer Engagement and Retention tool in the Manufacturing Industry

Let's face it, the manufacturing industry has a reputation for being,...
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The Role of Personalization in Imarabiz

Tailored interactions not only enhance customer engagement but also co...
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How to Use Imarabiz Ticketing Module to Resolve Customer Issues Quickly and Efficiently

By prioritizing customer satisfaction, businesses can cultivate loyal...
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For any query and informations
contact with us

Contact Us