0M+
Customer Engagement and Retention.
- +254 713 177 772
- engage_retain@imarabiz.com
- Spur Mall, 3rd Floor, Thika Road, Kenya
Imarabiz solution makes you customer centric.
We exist to help SMEs in Africa to engage and retain their customers.
- Call Now
- Send Email
-
Address
Spur Mall, Thika Road
Customer Feedback
Create a survey on our platform and send it to your customers through SMS
or whatsapp and get to know what your clients feel about your business.
Read More
Customer Support Tickets
Create Support tickets and assign them to team members. Track each and
every client complain untill all tickets are closed.
Read More
And much more Customer Engagement & Retention solutions
About us
We exist to Help SMEs;
We exist to Help SMEs;
Engage & Retain their Clients.
We do this through Imarabiz platform that puts customer focus at the center of your business.
Imarabiz, is a leading Customer Engagement & Retention Solution, that
stands out in
the dynamic business landscape by placing customer focus at its core.
How it Works
Let us help you retain your
Let us help you retain your
clients.
Imarabiz guarantees the provision of outstanding customer service, elevates customer
segmentation strategies, and boost customer retention.
0k+
Surveys Done
0k+
Happy Clients
0+
SMEs impacted
Our Valuable partners
Engagement & Retaining of customers.
What our customers say.
Helping SMEs to beat competition & stand out.
James Munene
Director - Virtual Solutions Limited
Afrinet Telecom is the best SMS provider I have worked with.
Since I did integration with the bulk SMS API, my business has greatly improved,
it enables me to personalize messages, schedule messages, send customer's receipts etc.
Humphrey Ngeruro
Marketing Manager - Mentor Sacco Society Ltd
Precision of communication is important, more important than ever, in
our era of hair trigger balances; Afrinet Telecom has defined mobile
marketing strategy with fast, cost-effective and efficient platform that has made
it so easy for us to interact with our members.
Joanne Ndungi
Mall Manager - Spur Mall
Technology and good communication is key in gearing corporates and SMEs
in achieving their goals wholesomely, Afrinet Telecom has helped us in
keeping in touch with our clients and customers in the most cost-effective and
efficient way possible with their Bulk SMS Solution, our
clients are always updated on everything going on, and they appreciate
it, this builds trust and loyalty
- 17 Jan 2024
Imarabiz, An Ideal Customer Engagement and Retention tool in the Manufacturing Industry
Let's face it, the manufacturing industry has a reputation for being,...
Read More
- 18 Dec 2023
The Role of Personalization in Imarabiz
Tailored interactions not only enhance customer engagement but also co...
Read More
- 18 Dec 2023
How to Use Imarabiz Ticketing Module to Resolve Customer Issues Quickly and Efficiently
By prioritizing customer satisfaction, businesses can cultivate loyal...
Read More